Free shipping on orders over $74 within the contiguous U.S.
Domestic Shipping
Ships from Austin, TX within 3-5 business days (unless otherwise noted).
Standard delivery: 2-5 business days.
Expedited 2-Day Shipping available at checkout.
Tracking info sent via email once shipped.
International Shipping
Ships to all 50 U.S. states, U.S. Territories, and Canada.
Shipping methods and fees shown at checkout.
Import duties may apply (not covered by us).
Payment Methods
We accept Visa, MasterCard, American Express, Discover, PayPal, and Afterpay.
Sales tax applied to Texas orders at local rates.
Learn more about Afterpay in our FAQ.
Satisfaction Guarantee & Exchanges
100% satisfaction guaranteed!
If you’re not completely happy, contact us within 30 days for exchanges or store credit (no cash refunds). Proof of purchase required.
Damage Claims
Report Damage: Contact us within 7 days.
What to Provide: Email customercare@slownorth.com with your order number, description of the damage, and photos of both the inside and outside of the package.
Missing or Stolen Packages
We’re not responsible for lost or stolen packages once they’re scanned by the carrier.
Track Your Package: Check for updates on your tracking link.
Contact the Carrier: Reach out if your package is marked as delivered but missing.
Safe Delivery: Consider shipping to an address where someone is always present to receive your delivery.
